Here you'll find the answers to all your flight questions. You can search all questions and answers, or view the full list.
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Can I take ski equipment with me to Chambery?
I want to cancel my flight because I am unwell.
Which terminal does Air Southwest operate to and from at London Gatwick?
Which terminal do Air Southwest flights operate from and to at Manchester?
When do I need to check-in for my flight?
Do I need to provide identification at check-in?
Will I be assigned a seat when I check in?
How much hold baggage can I bring with me?
Are there restrictions on what I can take as baggage?
How much hand baggage is allowed?
Can I through check my baggage if I am connecting to/from another flight?
What if I need to connect to another flight?
What type of aircraft does Air Southwest operate?
Can I transfer my reservation to a different flight?
Are names changes permitted?
Will I be sent a ticket if I make a booking?
Are airline tickets subject to UK VAT?
I haven’t received my confirmation email. Can you please re-confirm?
Why is the price per person sometimes higher if more people are travelling?
Are prices offered on the web site available through the Customer Call Centre?
I clicked ‘make booking’ but no confirmation or error message appeared. Has my booking been made?
Do prices shown include taxes and charges?
Are fares discounted for children and infants?
Can unaccompanied minors travel on Air Southwest flights?
Can I make a group booking on Air Southwest?
Can I get a refund on my ticket?
Do I need to reconfirm my intention to travel?
Does Air Southwest provide in-flight catering?
Does Air Southwest make provision for wheelchair users?
Can Air Southwest accept passengers with disabilities / reduced mobility?
Are animals allowed on Air Southwest flights?
Are guide dogs permitted on board?
Can expectant mothers travel on Air Southwest?
Can therapeutic oxygen be supplied on board?
Can I use electronic equipment on board the aircraft?
What information does this website collect about me?
Can I link to your website?
